4 Rules for Talking to Gen Z at Work
How to communicate with Gen Z at work without sounding fake
As we dive back into work post-holidays, half of Gen Z is tackling a surprising challenge: workplace jargon. While Gen Z mocks it on TikTok, Boomers and Gen X are googling “Gen Z dictionary” with searches up +55% this month. This communication barrier isn’t just awkward — it’s killing productivity.
To close the gap, HR and productivity expert Avery Morgan, Chief Human Resources Officer at EduBirdie is sharing 4 tips with us to help teams connect with Gen Z authentically, and without the corporate fluff.
1. Cut the corporate talk. Seriously
Skip the “synergy” and “ducks in a row” nonsense. Gen Z is sick of it (and they’re not the only ones). Straightforward, no-frills communication respects people’s time and keeps the office cringe-free. Instead of saying, “Let’s circle back,” try, “Can we discuss this tomorrow?” And why say “touch base” instead of “chat” or “let’s table this” instead of “postpone”? Buzzwords feel like corporate cosplay to Gen Z and create unnecessary barriers — especially in multicultural teams. Keep it simple so no one has to decode your message like it’s a riddle.
2. Show your human side
Sincerity is valued much more by Gen-Z than polished facades. Always aim to add a personal touch to your communication to remind them that there is a genuine person behind the email or Slack chat. Use conversational language where appropriate, like “Hey, great job on that report!” instead of “Your output meets expectations.”
Acknowledge the person behind the screen with a quick, genuine opener, “Hope you’re having a productive week,” works better than “Please submit the report by EOD.” No one wants to speak to a robot, so don’t act like one. Being real does not imply oversharing or becoming overly casual if that is your main concern. Find a balance by recognizing their efforts, remaining genuine, and setting boundaries.
3. Don’t overcompensate — stay authentic
While it’s encouraged to speak with Gen-Z at their level, please don’t push it too hard. Trying to match Gen Z’s vibe can backfire. Don’t start sprinkling TikTok references into your emails unless that’s naturally your thing. They’ll see right through it, and it’ll appear performative. Authenticity is about being consistent and transparent, not trendy. If you don’t know what they mean by a slang term, ask instead of pretending to know.
4. Value their input, avoid micromanaging
Gen Z likes to work autonomously and thrives when their ideas are heard. Therefore, the top-down approach won’t work with them. Try to involve them in decision-making whenever possible. Instead of dictating tasks, ask for their perspective, like “How would you approach this?” Set clear goals, then trust them to take it from there. When giving feedback, frame it as a collaboration rather than a correction. Make sure they feel supported, not just handed responsibility. Acknowledge their effort with specifics—“Your insights made a big difference in this presentation”—to build trust and motivation.