Why Gen-Z Prefer Humans to AI Language Learning
AI has become a big part of the way that we work, learn, and teach, with its ability to provide an individualised approach to education and help students develop their skills.
A new study has found that 52% of English language teachers worldwide are already using AI tools to create grammar and vocabulary exercises for their students. Despite this growing adoption of technology, human interaction remains crucial in learning. The same study revealed that 7 in 10 teachers believe having real conversations and personalised guidance is an essential part of the learning process. With this in mind, YCB spoke to the language learning experts at Preply, who have explained why, in a world of developing AI technology, human interaction remains such an important part of language learning outcomes.
It helps with motivation
One reason that human interactions remain an important part of learning, rather than relying solely on AI, is that it helps with motivation. In fact, in a recent survey, nearly a third (31%) of respondents said that one of the main reasons for giving up on language learning apps such as Duolingo was a loss of motivation.
Learning a language with others can create a sense of community and accountability, as learners tend to feel more connected to their peers, which boosts their persistence.
Additionally, learning with others allows for mutual support and the opportunity to celebrate progress together. While AI can provide structured learning paths for those eager to learn another language, it ultimately lacks social interaction—an essential element in maintaining motivation and learner engagement.
Cultural nuance and context
Beyond motivation, human interaction remains a key aspect of language learning for example, because it exposes learners to cultural nuances and awareness, both of which are vital for effective communication in another language. Although AI systems can provide cultural information, they cannot share real-life experiences the way actual people can. Such interactions help language learners gain a deeper understanding of cultural norms, idioms, and subtleties, enabling them to communicate more effectively across different cultures.
Emotional engagement and connection with a live teacher
The survey also revealed that many language learners value human interaction because of the emotional connection and engagement it provides with a live teacher, with over one in six (17%) stating that they preferred learning this way. Face-to-face interactions play a significant role in language learning, as they create memorable experiences that aid in retaining information and vocabulary—something an AI model cannot replicate. Ultimately, human interaction offers a personal touch and emotional depth that helps language learners connect more meaningfully with the learning process.
Real-time feedback and progress
One of the most significant advantages human interaction offers over AI in language learning is the ability to receive real-time feedback and adjust learning based on direct instruction. A human teacher can review a person’s responses, identify areas of difficulty, and adapt their teaching approach accordingly to meet the learner’s needs.
While AI can provide feedback, it often relies on pre-programmed responses that may not align with an individual’s specific requirements, potentially hindering progress. In the survey, over one in six (16%) of respondents who abandoned language learning apps stated that they were not seeing any progress. Personalised feedback from real-life teachers can therefore be invaluable in helping learners refine their skills and overcome challenges.
Development of communicative skills
Beyond understanding vocabulary and grammar, an essential aspect of language learning is developing strong communication skills. These skills involve not just speaking and listening, but also interpreting non-verbal cues and body language.
Although AI can simulate conversations, it cannot fully replicate the complexities of human interaction, which often require learners to think on their feet and respond appropriately in real time. Engaging with real people in conversation is crucial for mastering the subtleties of communication that go beyond words alone.
We know that humans learn language naturally from other humans. Even babies learn better from real people than from watching the same real person on video. So, it’s not surprising that adults might prefer learning from humans as well.
AI might be able to help learners with basics of vocabulary and grammar, but will have a harder time simulating naturalistic conversation, which is really crucial for people to learn language that they can use in everyday life.
Therefore, teachers need to think carefully about how to balance AI and human interaction, so that they use AI for repetitive practice tasks (like vocabulary or grammar drills), but focus on human interactions in areas where AI is still not so strong.